Unified Adferiad’s 3 separate IT systems with secure cloud services, advanced cybersecurity, and compliance certification.
Adferiad Recovery was formed through the merger of three leading Welsh charities CAIS, Hafal, and WCADA, each with its own IT systems, email platforms, telephony solutions, and security setups. The challenge was to unify these disparate environments into a single, secure, and futureproof IT platform without disrupting day-to-day operations.
The charity handles highly sensitive data across mental health, substance abuse, housing, and criminal justice services, making security and compliance paramount. Adferiad set a clear goal: achieve Cyber Essentials Plus certification, reduce cybersecurity risk, and ensure robust protection for confidential information.
Additionally, the new solution needed to support hybrid working across multiple offices in Wales, provide secure remote access, and deliver value for money as a cost-conscious organisation.
Novem (Risc IT) acted as Adferiad’s Managed Service Provider and virtual CIO, delivering a comprehensive IT transformation in three key strands:
Novem (Risc IT) delivered a secure, scalable IT environment tailored to the needs of a multi-service charity. The solution unified three separate IT estates into one platform, enabling collaboration, compliance, and resilience.
The project included Microsoft 365 migration, SharePoint deployment, and Teams Telephony setup. Security was enhanced through MFA, Conditional Access, Redstor backups, and ESET endpoint protection. Datto RMM provided asset visibility and remote support, while new hardware ensured long-term sustainability.
Following an extensive audit and consultation process, Novem (Risc IT) executed the migration and security enhancements in phases to minimise disruption. Cyber Essentials Plus compliance was achieved through rigorous testing and documentation.
The transition was completed with as minimal downtime as possible thanks to careful planning and staged implementation. Staff had full support during onboarding and over the project period.
By consolidating IT and security services under a managed agreement, Adferiad achieved predictable monthly costs and reduced risk of costly breaches or downtime.
The merger was completed smoothly, and Adferiad now operates on a unified, secure IT platform designed for scalability and compliance. Staff can work productively from any location, supported by Microsoft 365 and Teams Telephony. Cybersecurity posture has been significantly strengthened, with layered protection, proactive monitoring, and verified backups ensuring resilience against threats.
Most importantly, Adferiad achieved Cyber Essentials Plus certification, providing third-party assurance of its security maturity, a critical requirement for funding and a testament to its commitment to safeguarding sensitive data. With predictable costs and ongoing expert support, the charity is positioned for sustainable growth and continued service delivery to vulnerable communities.
Adferiad Recovery
You will hear from either:
Mike Ryan
Director
Stephen Meadowcroft
Head of Solutions Architecture
Or if you prefer to get in contact another way, reach out from one of the methods below.