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Managed IT Services

Our tailored IT services simplify technology management, enabling your business to thrive. Trust us to provide secure, reliable solutions that drive growth and efficiency.

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Our Managed IT Services lay the foundations for your business success. Secure – Scalable – Reliable.

IT is undoubtedly one of the most important aspects of any business. Getting it right is essential for your business’s operations and longevity, but we know it can quickly become overwhelming.

Our Managed IT Support means you have access to a full team of dedicated technical experts whenever you need them to implement, manage and help with all aspects of IT. This way you know your employees can work easily and effectively from the office or at home and that your business is secure from cyber threats. We remove the complications allowing you to focus on what you do best – growing your business.

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How managed IT services can help your business

Managed IT Services give growing businesses access to a full team of IT experts, without the complexity of hiring inhouse. Whether you’re hoping to reduce unexpected IT costs, improve your operational efficiency, or ensure longevity for your business, Managed IT can help.

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Save Time

We fully assess your existing IT for opportunities to optimise, speeding up and simplifying your everyday processes.

Boost Performance and Productivity

We implement and automate faster ways of working, keeping them optimised with regular managing and monitoring.

Work Efficiently

We simplify software and enable employees to explore new ways of working – without compromising your company policies.

Cost Savings

Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.

Protect Your Data

We proactively and remotely oversee your IT infrastructure, preventing and protecting against the growing cyber threats to your data.

Future Proof Your Business

Save on resources and deliver better services faster. Spend less and deliver more with efficient new drivers for success.

“We cannot thank the team at Novem enough for their dedication and professionalism…
…we see Novem as our internal IT Department and simply put, “part of the team”. I would
not hesitate to recommend (their) services to any business having an IT requirement.”

Tommy Cocking

Owner, ADT Workplace

Novem
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What’s Included? Why Novem?

We operate as your outsourced IT department. From cybersecurity and industry compliance through to day-to-day IT support, we take away the complexity of IT. This gives you the space to focus on what you do best, knowing your IT (and therefore your business) are in safe hands. If you could benefit from a team that live and breathe IT, that will listen to your queries and find solutions, and will always focus on measurable value, you’re in the right place! Plus, we always work to the highest of standards: your standards.

Award-winning IT Services

Recognised by the MSP501 2021 Awards as one of the world’s most reliable Managed Service Providers.

Scalable Support

There’s no one-size fits all solution to our technology. We scale to your company’s size and scope, both now and in the future.

Round-the-clock Assistance

With 24/7/365 support available, your business is covered whatever happens – and whenever you need our support.

Rapid Resolution

We’re able to solve 90% of reported problems remotely – and often within as little as 15 minutes.

Novem

Available Anywhere

Whether your users are at home, in the office, or across multiple business sites, our remote support is on-hand to help.

Industry Accredited

We’re partnered with such IT industry giants as Microsoft, Kaseya and Yealink – providing services to their own high delivery standards.

Still Have Questions?

Can’t see your industry listed? Not to worry. We provide tailored IT solutions for organisations of all types and sizes. Whether you’re a small business with fewer than 40 employees, a mid-sized company with 40-150 staff, or a large enterprise with over 150 people, we have the expertise to support your unique technology needs.

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Implementation TImeline

How Does the Transition Work?

Our implementation timeline provides a clear roadmap for your project. Each phase is designed to ensure a smooth transition and successful deployment.

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Step One

Initial Assessment

In this phase, we evaluate your current IT infrastructure. This assessment helps us identify areas for improvement and tailor our solutions.

Step Two

Solution Design

Here, we design a customised IT solution based on your needs. Our team collaborates with you to ensure alignment with your goals.

Step Three

Implementation Phase

During this phase, we onboard and implement the designed solutions. Our team ensures minimal disruption to your operations while executing the plan.

Step Four

Post-Implementation Review

In this phase, we review the implementation results with you. Feedback is gathered to ensure continuous improvement and satisfaction.

Step Five

Roadmap the Future

We build out a roadmap with you, providing a path that continuously improves your IT and also gives you predictable costs.

The ultimate guide to managed service provider support in 2025.

Everything you need to know about delivering top-class IT support for your business.

Co-managed IT support

Do you already have an IT team? Sometimes, efficiency means finding the right assistance, and with our Co-Managed IT Support, we help you fill the gaps in your IT department. Whether you simply need an extra set of hands, or specialist assistance with a technical niche, our Co-Managed IT Support is for you. We can:

  • Work alongside your current IT team to fill the gaps, and take the pressure off 
  • Complete project work that your day-to-day IT team don’t have the capacity or skillset for 
  • Assist during busy periods if your business is seasonal or your requirements ebb and flow 
  • Support you during periods of rapid growth. If you’ve outgrown your IT teams’ capacity and need expertise to support you as your transition into the next phase of your business and beyond, we’re here. 

Why would co-managed IT support work for me?

Find answers to your most pressing questions about our co-managed IT support.

An Extra Pair of Hands

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Ensure increased demand doesn’t affect productivity or stunt business growth with an extra pair of hands to lighten the load

Source Specialist Support

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Specific challenges need specialist solutions, and sometimes this falls outside the scope of your inhouse IT team. With Co-managed IT Support we can work alongside you to ensure your have a full team of experts for the task. With different specialisms and a wealth of experience and knowledge, we can supplement your teams’ knowledge and get project work completed.

Save on Expenses

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Co-Managed IT Support allows you to save time and money on training and recruiting. Your co-managed support team are fully trained in your business and infrastructure so will slot right in as one of your team.

Say Hello!

Make an enquiry

You will hear from either:

Mike Ryan

Director

Stephen Meadowcroft

Head of Solutions Architecture

Or if you prefer to get in contact another way, reach out from one of the methods below.

  • 0800 046 9957
  • Manchester Office: Blenheim Court, Carrs Rd, Cheadle, SK8 2JY
  • Wales Office: Bryn Eirias, Abergele Rd, Colwyn Bay, LL29 8BY
  • Solihull Office: Colman House, Station Rd, Knowle, Solihull, B93 0HL
  • Rugby Office: Unit 4, Davy Court, Rugby, CV23 0UZ

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