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Our Industries

Automotive & Dealerships

No nonsense technology that supports your automotive & dealerships unique requirements

Driving efficiency in complex environments

Automotive and dealerships are increasingly reliant on technology to keep operations running smoothly. With often overly complicated manufacturer systems, evolving EV requirements, and demand to deliver exceptional customer service, IT and technology challenges can have a big impact on operations and the wider business.

We recognise the complex environments and unique requirements that automotive businesses have. We help you overcome these hurdles with tailored IT solutions that keep your systems and business performing at their best.

Automotive & Dealerships Challenges

Automotive & Dealerships face unique technology challenges, from siloed systems to inconsistent Wi-Fi. With rising cyber threats, increasing reliance on technology, and high customer expectations, your IT setup needs to be secure, resilient, and an enhancement to your business, not a hinderance

Uptime is Critical

Every moment of downtime impacts workshop productivity, customer satisfaction, and revenue. We design technology solutions with consistent connection, rapid recovery, and resilient infrastructure in mind to keep your dealership running without interruption.

Cybersecurity is Essential

With phishing, ransomware, and insider threats on the rise, layered security is essential to keep all your business data safe, regardless of where it lives.

Efficiency Drives Profitability

From faster access to job cards and parts data to streamlined finance processes, we design IT systems that reduce downtime, improve technician productivity, and cut operational costs

Solutions

IT Challenges & Solutions for
Automotive & Dealerships

With decades of experience supporting clients, we understand the common IT challenges dealerships face, and the unique complexities of automotive environments. From complex manufacturer systems and EV infrastructure, to compliance challenges and customer expectations, we’ve seen it all. Below you’ll find just a few challenges and potential solutions. If you don’t see what you’re looking for, our team is ready to talk through your goals and build a tailored solution for your business.

Outdated, standalone systems

The specialist systems required for job card scanning, wallboards and equipment testing often run on standalone systems with specific legacy setups. Migrating to modern, cloud-based platforms improves accessibility and integrations.

Poor Wi-Fi Coverage

Workshop Wi-Fi can be temperamental causing issues that slow things down and frustrate staff. We conduct full Wi-Fi surveys and install enterprise-grade access points to strengthen coverage and ensure reliable connection.

Account Management Issues

Separate manufacturer accounts can be difficult to manage with limited support when a user forgets password or is having issues. Single Sign-On and secure identity management solutions reduces lock outs and improves user experience.

Integration Gaps

Crucial software can lack integration with other key software, causing compliance and reporting challenges. Specialist API integrations connect your systems together to streamline data flow and improve reporting accuracy and compliance requirements.

EV Infrastructure

Newer EV systems can have different requirements to legacy systems, causing more integration issues, and slowing staff down. We configure systems to ensure compatibility between older and newer systems to keep operations running smoothly.

“Novem consistently delivers exceptional service and support, making a real difference to our business operations. Their team is both responsive & knowledgeable, ensuring that any challenges are resolved quickly. The reliability and expertise they bring give us confidence and peace of mind.”

James Cowen

Managing Director, HCG

Novem
Numbers

Some Metrics for Automotive & Dealerships to Keep in Mind

There are a variety of reports out there specific to the automotive industry, the below statistics show just why secure, reliable and modern IT setups are so important for those in the sector.

5000
The 2025 JLR breach is the costliest in UK automotive history, impacting over 5000 organisations including dealerships
85%
Phishing remains the most disruptive attack vector for UK businesses, affecting 85% of recorded breaches.
60%
of cyber incidents in the automotive industry result in disrupted services or operations

Implementation without distruption

We understand that IT projects can be just that, a one-off specific goal that you want to achieve or it could be a long standing relationship where a Managed Service Provider becomes an extension of your team, working towards a technology roadmap. We aim to create positive results that drive efficiency, security and scalability.

  • Managed IT Support
  • Cybersecurity & Business Continuity
  • Network Optimisation & Wi‑Fi Coverage
  • Cloud & Hybrid Infrastructure
  • Scalable Data Management

Automotive & Dealership FAQs

Find answers to your most pressing questions about our IT support and industry queries.

How Do You Keep Specialist Automotive Systems Secure?

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We implement layered cybersecurity, including MDR, EDR, and strict access controls, to protect against ransomware and phishing.

Can You Help Improve Wi-Fi Coverage In Our Automotive Workshops?

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Yes, we conduct surveys and deploy additional access points to ensure seamless connectivity for your warehousing and logistics needs.

How Can You Prevent Downtime In Dealerships?

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We implement proactive monitoring, resilient infrastructure, and rapid recovery solutions. This means issues are detected early and resolved quickly, keeping your workshop and sales operations running without interruption.

What Makes Your IT Solutions Suitable For Automotive Businesses?

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We have many years of experience with dealerships and the specific challenges they face, from job card scanning, inconsistent Wi-Fi coverage in workshops, and confusing manufacturer account management. This experience and the expertise we’ve developed from this, means we’re well placed to deliver solutions tailored to your needs.

Say Hello!

Make an enquiry


You will hear from either:

Mike Ryan

Director

Stephen Meadowcroft

Head of Solutions Architecture

Or if you prefer to get in contact another way, reach out from one of the methods below.

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