Case Study

DASA – Modernised IT Transformation

Construction & Engineering
Disaster Recovery & Backup
IT Infrastructure
Managed IT Services

Modernised DASA’s IT infrastructure with cloud services, continuity solutions, and secure remote access.

Client

DASA

Date

March 2023

Employee Count

Role name

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The challenge

DASA, a leading provider of underground drainage services for major UK insurers, needed to modernise its IT infrastructure to support a growing workforce and ensure operational resilience. Their existing systems were based on legacy server products and outdated email solutions, creating limitations in remote access, security, and disaster recovery. The business required a fully integrated environment that could deliver flexibility, scalability, and robust continuity planning.

Our approach

Novem worked closely with DASA to design and implement a comprehensive IT transformation, selecting the right software and providers that best met their business goals. This included:

Migrating from legacy server products to a modern enterprise-grade server environment.
Transitioning email services to Microsoft 365 for secure, cloud-based communication.
Deploying a Datto-managed network infrastructure for centralised control and resilience.
Implementing a business continuity solution with automated cloud backups and rapid recovery capabilities.
Introducing endpoint management across all devices for improved security and compliance.
Providing a fully outsourced IT function with a responsive service desk for all users.

Overview
Technical Implementation
Timeline & Process
Disruption
Cost Saving

Overview

This project focused on modernising DASA’s IT infrastructure to improve flexibility, security, and resilience. By moving away from legacy systems and adopting cloud-based solutions, the business gained the ability to operate efficiently across multiple locations while safeguarding critical data.

Technical Implementation

The migration involved transitioning email services to Microsoft 365, refreshing server hardware, and deploying integrated Windows services. A secure wireless link was established between the headquarters and an adjacent warehouse to maintain connectivity. Datto’s business continuity platform was implemented to provide encrypted cloud backups and rapid recovery options, while endpoint management was rolled out across all devices to ensure compliance and security.

Timeline & Process

The project began with a detailed consultation and planning phase involving DASA, understanding any existing software and systems that were in the business. Migration was carried out in stages to minimise disruption, starting with email and followed by server upgrades and continuity solutions. Each phase was tested and verified before moving to the next, ensuring a smooth transition.

Disruption

Downtime was kept to an absolute minimum thanks to careful scheduling and phased implementation. Mailbox migrations were completed seamlessly, and server refreshes were timed to avoid peak business hours, allowing staff to continue working without interruption.

Cost Saving

By consolidating services and moving to a cloud-first approach, DASA reduced reliance on physical hardware and lowered ongoing maintenance costs. The proactive support model also helps prevent costly downtime, delivering long-term savings and improved operational efficiency.

The results

The project delivered a future-ready IT environment that supports both on-premise and remote operations. DASA now benefits from secure access to business systems from any location, comprehensive IT support for headquarters and field teams, and a resilient continuity plan that protects all digital assets. Daily backup verification and seamless failover ensure the business can maintain operations even in the event of hardware failure or site loss. Summarised:

Flexible access to business systems from any location.
Comprehensive IT support for headquarters and field-based teams.
Resilient business continuity with daily backup verification and seamless failover in the event of hardware failure or site loss.

In numbers

50

Employees Supported

0

Downtime During Transition

Daily

Backup Verification Implemented

Customer Stories

Make an enquiry

You will hear from either:

Mike Ryan

Director

Stephen Meadowcroft

Head of Solutions Architecture

Or if you prefer to get in contact another way, reach out from one of the methods below.

marketing@novem-it.co.uk
0800 046 9957
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