Case Study

Gemini Kitchens – Fully Managed IT

Manufacturing
Managed IT Services

Novem provided Gemini Kitchens with fully managed IT services and robust scalable systems for growth.

Client

Gemini Kitchens

Date

2024

Employee Count

30+

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The challenge

Gemini Kitchens, a leading manufacturer of bespoke kitchen furniture for house builders and property developers, needed an IT environment that could scale with its growth. The business required a stable platform, flexible cloud-based email, and a disaster recovery solution to safeguard critical CAD and financial data. With an expanding IT estate and increasing software licensing demands, Gemini Kitchens sought a partner to provide fully managed IT support.

Our approach

Novem worked in partnership with Gemini Kitchens to deliver a future-ready IT solution:

Migrated email services to Microsoft 365, enabling secure, device-agnostic access for all users.
Refreshed server infrastructure with modern hardware and the latest Microsoft technologies.
Transitioned from a legacy backup system to a fully hosted, monitored solution with offsite replication.
Implemented endpoint management across all devices for proactive monitoring and security.
Provided ongoing helpdesk support.

Overview
Technical Implementation
Timeline & Process
Disruption
Cost Saving

Overview

Novem delivered a modern IT environment tailored to Gemini Kitchens’ growth strategy, combining cloud-based collaboration with robust continuity measures. The ongoing support ensures business can keep operating on a day to day basis without a hitch.

Technical Implementation

The solution included Microsoft 365 migration, server refresh, and a hosted backup platform with offsite replication. Endpoint monitoring was deployed across all devices to ensure security and operational stability.

Timeline & Process

Following consultation, Novem executed a phased migration to minimise disruption, completing email and server upgrades before implementing continuity and monitoring solutions.

Disruption

Downtime was kept to an absolute minimum, with seamless email migration and staged deployment of backup and monitoring systems.

Cost Saving

By consolidating services under a managed agreement, Gemini Kitchens achieved predictable monthly costs and reduced risk of downtime, improving operational efficiency.

The results

Gemini Kitchens now operates on a robust IT platform designed for scalability and resilience. Staff benefit from flexible access to email and productivity tools, while the managed backup solution ensures business continuity with hourly data protection. Comprehensive asset tracking and licence management provide full visibility of hardware and software, and proactive monitoring safeguards critical systems. With Novem’s ongoing support, Gemini Kitchens has the confidence to focus on growth without IT limitations.

In numbers

24/7

Monitoring for Critical Devices

Zero

Downtime During Migration

60

Minute Backup Increments

Customer Stories

Make an enquiry

You will hear from either:

Mike Ryan

Director

Stephen Meadowcroft

Head of Solutions Architecture

Or if you prefer to get in contact another way, reach out from one of the methods below.

marketing@novem-it.co.uk
0800 046 9957
Manchester Office: Blenheim Court, Carrs Rd, Cheadle, SK8 2JY
Wales Office: Bryn Eirias, Abergele Rd, Colwyn Bay, LL29 8BY
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