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On Demand Webinar: How to Build Your First AI Agent

Kirsty Harrison
  • 18 Aug 2026

Introduction

AI agents are quickly becoming one of the most practical ways for businesses to get more value from Microsoft Copilot, but many organisations aren’t sure where to start.

In this on-demand webinar, Stephen Meadowcroft, Head of Solutions Architecture at Novem, walks through the fundamentals of AI agents, how they work within Microsoft 365, and the simple process of building your first agent from scratch.

In this 45-minute webinar you’ll learn:

  • What AI agents are
  • How to identify valuable use cases
  • How to build an agent step-by-step
  • Common mistakes to avoid

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About the Event

Everyone’s talking about AI agents, but most businesses are still trying to answer a much simpler question: where do we actually start?

In this session, Stephen Meadowcroft, Head of Solutions Architecture at Novem, shows exactly how to build your first Microsoft Copilot agent and, more importantly, how to choose a use case that’s worth the effort.

Using a live demonstration, Stephen walks through the process of creating an HR policy assistant from scratch, covering everything from writing clear instructions and choosing knowledge sources to testing responses and sharing the finished agent with colleagues.

Along the way, he explains the common mistakes that cause agents to produce unreliable answers, why governance and permissions matter, and how to keep projects focused so they deliver real value from day one.

Whether you’re exploring Copilot for the first time or looking for practical ways to improve productivity across your business, this webinar will help you move from curiosity to something you can actually put into use.

What You’ll Learn

After this session, you’ll understand:

  • What makes an AI agent different from standard Copilot
  • How to find the right first use case for your business
  • The foundations you need in place before you build
  • How to create and improve an agent step-by-step
  • How to measure success and drive adoption
  • Where Copilot Studio fits into the bigger picture

About the Speakers

Stephen Meadowcroft, Head of Solutions Architecture at Novem – Stephen helps organisations get more value from Microsoft technologies through automation, governance and modern workplace solutions.

Novem – An MSP with decades of experience supporting SMEs across the UK with their IT, cybersecurity and technology roadmaps.

 

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