Introduction
Most cyber incidents don’t start with someone ‘hacking in’. They start with a normal-looking message, at the wrong moment.
In this 30-minute session, we’ll show:
- where these moments tend to happen
- why they’re so hard to spot
- what actually reduces the risk
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About the Event
Cyber criminals know the easiest way into a business isn’t through a firewall… it’s through a person.
For SMEs, that creates a problem that tools alone can’t solve. You can have solid security in place, but if someone is busy, distracted or simply trying to be helpful, an attacker can still find a way in. The same tactics seen in high-profile attacks now show up in everyday situations for SMEs.
This short, focused session will help you understand what that looks like in the real world. You’ll get a practical look at how a single moment can escalate, what attackers are waiting for, and the signs your team needs to recognise earlier.
In the second half, we’ll look at what you can actually do about it. We’ll explore how Huntress can help reduce human risk, how to build people who feel more confident spotting suspicious behaviour, and the steps to take if someone does click or respond.
By the end, you’ll have a clearer understanding of the human attack surface inside your business, and some simple actions you can take straight away to strengthen your first line of defence. Mistakes do happen; what matters most is how quickly you can contain the impact.
What You’ll Learn
After this session, you’ll understand:
- How attackers use social engineering to imitate normal business activity
- What happened in the M&S attack and why it’s relevant for SMEs
- The everyday moments inside your business that attackers look for
- How to reduce human‑driven risk using practical, achievable steps
- What to do if someone does engage with an attacker
- How Huntress PSAT supports more confident, scam‑aware teams
About the Speakers
Novem – An MSP with decades of experience supporting SMEs across the UK with their IT, cybersecurity and technology roadmaps.
Huntress – A leading provider of purpose-built cyber security solutions.